Tenant Representation 101: What Good Looks Like

What good tenant representation looks like

A strong tenant representation mandate is structured, measurable, and aligned to your business outcomes—not just real estate.

The five-phase framework

1. Brief & benchmark — workplace strategy, headcount projection, target rental band
2. Market scan — long-list of 15-20 options, shortlisted to 6-8 fit options
3. Site visits & comparison — structured score-card across building, location, commercials, fit-out value
4. Negotiate — parallel offers on top three; commercial and legal
5. Onboard — lease deed, fit-out access, move-in

What to expect from your advisor

• A single, accountable mandate owner
• Transparent benchmarking data
• Conflict-free representation (advisor is paid by you or by the landlord, never both)
• A documented playbook that survives team transitions